Return and Refund Policy
Thank you for shopping and trusting Ei8htcetera!
If you are not entirely satisfied with your purchase or if you got the wrong item, we’re here to assist you.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in its original condition that you received it.
The product must be in the original packaging.
The product needs to have the receipt or proof of purchase from us.
Once we receive the item, we will inspect it and notify you right away that we have received your returned item. We will immediately inform you on the status of your refund after inspecting the product.
If your return is approved, we will initiate a refund to your debit/credit card (or other method of payment).
You will receive the credit within a certain amount of days, depending on the mode you paid your item or your card issuer’s policy.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have further questions on how to return your item to us, feel free to contact us through our Facebook and Instagram pages, or at +639171660808 or 09077772878.